Pure Language Processing and Conversation: AI systems, such as natural language processing (NLP) and voice recognition, empower machines to be aware of and talk to individuals in a far more natural and intuitive way. Beneath, members of Forbes Technology Council share the lessons from person testing that have most affected https://www.researchgate.net/publication/390591862_The_Growing_Role_of_AI_in_CustomerService_Understanding_ConsumerPerceptions